PINKU Limited (“PINKU“) operates PINKU.CO.UK and may operate other websites. It is PINKU’s policy to respect your privacy regarding any information we may collect while operating our websites.
WHO WE ARE
We’re PINKU Limited trading as Peggy & Sam, an online brand offering personalised clothing, accessories and gifts. PINKU Limited is a limited company (Company no. 10972697). The registered address is PO Box 1533, Pinku, 3 Alexandra Lodge, Guildford, United Kingdom, GU1 9XF.
HOW DO WE COLLECT INFORMATION FROM YOU
We obtain information about you when you use our website, for example, when you contact us about products and services, make a purchase or if you register to receive our newsletters.
WHAT INFORMATION WE COLLECT FROM YOU
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We also hold information on your purchase history and what items you have saved in your basket for another time. If you make a purchase from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
HOW WE USE YOUR INFORMATION
We may use your information to:
- Process orders that you have submitted, taking payment and issuing refunds;
- Send you service messages by text and e-mail such as order updates
- Sending you information by email, SMS, or post, about our new products and services
- Showing you Peggy & Sam adverts as you browse the web
- Notify you of changes to our services;
- Finding out what you, and other customers, like so we can reach a wider market
WHO HAS ACCESS TO YOUR INFORMATION
We will not sell or rent your information to third parties. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Companies that help get your purchases to you, such as payment service providers, fulfilment companies and delivery companies
HOW LONG WE KEEP YOUR INFORMATION FOR
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you.
You have the right to ask for a copy of the information PINKU Limited hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
You have the right to contact us to update the information we hold about you, please send an email to firstname.lastname@example.org.
You have the right to request that we delete your data, or stop processing it or collecting it, in some circumstances
You have the right to unsubscribe from our marketing emails by clicking unsubscribe in any one of our emails.
Like most website operators, PINKU collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PINKU’s purpose in collecting non-personally identifying information is to better understand how PINKU’s visitors use its website. From time to time, PINKU may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
PINKU also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on PINKU.co.uk blogs/sites. PINKU only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
GATHERING OF PERSONALLY-IDENTIFYING INFORMATION
Certain visitors to PINKU’s websites choose to interact with PINKU in ways that require PINKU to gather personally-identifying information. The amount and type of information that PINKU gathers depends on the nature of the interaction. For example, we ask visitors who sign up at PEGGYANDSAM.com to provide a username and email address. Those who engage in transactions with PINKU are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, PINKU collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with PINKU. PINKU does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
PINKU may collect statistics about the behaviour of visitors to its websites. PINKU may display this information publicly or provide it to others. However, PINKU does not disclose personally-identifying information other than as described below.
PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION
PINKU discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on PINKU’s behalf or to provide services available at PINKU’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using PINKU’s websites, you consent to the transfer of such information to them. PINKU will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, PINKU discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when PINKU believes in good faith that disclosure is reasonably necessary to protect the property or rights of PINKU, third parties or the public at large. If you are a registered user of an PINKU website and have supplied your email address, PINKU may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with PINKU and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PINKU takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
YOUR RIGHTS UNDER THE DATA PROTECTION ACT 1998
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to PO Box 1533, GUILDFORD, GU1 9XF, quoting Privacy Data Request.
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If PINKU, or substantially all of its assets, were acquired, or in the unlikely event that PINKU goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of PINKU may continue to use your personal information as set forth in this policy.